Welcome to Elevation Fitness Solutions Support

Booking your personalized training sessions with Elevation Fitness Solutions is designed for your convenience. Existing clients can easily schedule, reschedule, or cancel sessions through their dedicated online client portal. This platform provides a real-time view of trainer availability. Alternatively, you can always contact our friendly support team via phone or email, and they will be happy to assist you with scheduling. If you are a prospective new client looking to start your journey, the first step is to schedule an initial consultation, which you can conveniently do using the contact form provided lower down on this page. We look forward to helping you book your path to fitness success!

Your comprehensive, personalized training plan, meticulously crafted by your certified Elevation Fitness Solutions trainer, is housed within your secure online client dashboard. This digital hub is your central point for tracking progress, viewing workout details, accessing instructional videos, and communicating with your trainer. To access your dashboard, simply log in using the unique credentials you received during your initial onboarding process. We highly recommend bookmarking this page for easy access. Should you encounter any difficulties logging in, forget your password, or need assistance navigating the dashboard, please do not hesitate to reach out to our support team. We are here to ensure you have seamless access to the tools you need to succeed.

At Elevation Fitness Solutions, we strive to make the payment process as smooth and secure as possible. We accept a wide range of convenient payment options, including all major credit cards such as Visa, Mastercard, American Express, and Discover. For clients who prefer bank transfers, this option is also available. All your billing information, payment history, and upcoming invoices can be securely viewed and managed directly within your dedicated client portal. This ensures transparency and control over your financial details related to our services. If you have specific questions about your billing cycle, payment plans, or need assistance with a transaction, please contact our administrative support team, who are ready to provide assistance and clarity.

Elevate the health and productivity of your workplace with Elevation Fitness Solutions' corporate wellness programs. We offer customized plans designed to meet the unique needs and goals of businesses of all sizes in the Boulder area and beyond. To discuss how a corporate wellness solution can benefit your organization, we invite you to contact our dedicated corporate services team. You can easily reach them by submitting a detailed inquiry through the contact form available further down this page, or by calling us directly at (303) 555-0187. We look forward to partnering with you to foster a healthier, more engaged workforce.

Our nutrition consulting sessions at Elevation Fitness Solutions are designed to provide you with practical, sustainable dietary guidance that complements your fitness regimen. Each session begins with a thorough assessment of your current eating habits, lifestyle, and specific health and fitness goals. Our certified nutrition consultants will work with you to identify areas for improvement and develop a personalized dietary plan. This may include guidance on meal timing, macronutrient balance, hydration strategies, and making healthier food choices. Sessions can be conducted in-person at our Boulder studio or conveniently held remotely via video call, ensuring you receive expert advice regardless of your location. Our aim is to equip you with the knowledge and tools to fuel your body effectively and support your overall well-being.

Access issues can sometimes occur, but we're here to help you get back on track quickly. First, double-check your login credentials, ensuring there are no typos. If you've forgotten your password, use the "Forgot Password" link on the login page to initiate a reset. If you're still experiencing difficulties, such as account lockout or technical glitches, please contact our technical support team immediately. You can reach them via the contact form on this page, by phone, or email. Providing details about the device you're using and the specific error message you see will help us diagnose and resolve the issue efficiently.

We understand that schedules can change unexpectedly. Our policy requires at least 24 hours' notice for any cancellations or rescheduling of personalized training sessions to avoid being charged for the session. This allows us time to offer the slot to another client. You can manage your bookings directly through the client portal up to 24 hours before your scheduled time. For cancellations or changes within the 24-hour window, or if you need assistance, please call or email our support team as soon as possible. We appreciate your understanding and cooperation regarding this policy.